Refund & Cancellation

REFUNDS AND CANCELLATION POLICY

 

We thank you and appreciate your purchase with us. Please read the policy, conditions and process carefully as they will give you important information and guidelines about your rights and obligations as our Vendor or User, concerning any purchase you make through us. The policy concerning the returns and refund requests, shall be following the clauses as set forth:

 

1. RETURN REQUESTS

The Platform does not consider any return requests as the Platform in not engaged in selling any tangible products for return requests to be validated.

 

2. CANCELLATION REQUESTS

    1. Services provided to Users are free of cost and hence no cancellation request is possible from User.
    2. Service provided to Vendors are based on a subscription model classified as
      1. Monthly Subscription.
      2. Quarterly Subscription.
      3. Half-yearly Subscription
      4. Annual Subscription

Services provided to Vendors on a subscription basis shall have the validity of that subscription plan and the same cannot be canceled or requested for refund. The Company shall not be responsible for cancellation once the payment has been made. If the User wishes to discontinue using the services, they may do so by not paying for it in the future. However, they shall not be able to cancel or request for a refund during the validity time period.  

The Company at its sole discretion may cancel any order(s):

      1. if it suspects an User has undertaken a fraudulent transaction, or
      2. if it suspects an User has undertaken a transaction which is not following the Terms of Use, or
      3. in case of unavailability of a service, or
      4. for any reason outside the control of the Company including causes for delivery related logistical difficulties.
      5. if the Company does not want to do business with the User

The Company maintains a negative list of all fraudulent transactions and non-complying Users and reserve the right to deny access to such Users at any time or cancel any order placed by them in future.